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Update

Update for users receiving green or black stream

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Shared by Flora • April 03, 2024

Users have reported that viewers were receiving a green or black stream when running 10-bit 4:2:2 sessions. This issue was introduced by a previous Chrome build. We have worked with Google to resolve the issue in the latest update. In order to resolve this issue please ensure all viewers update their Chrome browser to the latest version.

Please note, we were previously advising users to turn off hardware acceleration as a temporary workaround for this issue. If you turned this off in your Chrome settings, you can now turn this back on.