Hi there,

We’re introducing a crucial update to help you maintain seamless production flows: Custom Low Credit Alerts!

We know how critical it is to keep your automations running without interruption. To prevent unexpected errors or stopped campaigns, we’ve built a notification system that warns you before your workspace runs empty. Now, you can proactively manage your usage and ensure your workflows never skip a beat.

What's New?

• Customizable Thresholds: You now have full control to define exactly when you want to be notified. You can set specific alert triggers for both Generation credits and AI credits based on your team's needs.

• Total Credit Monitoring: The alert system intelligently calculates your Total Remaining Credits, summing up both your monthly base plan and any non-expiring additional credits, so you only receive an alert when your actual total capacity is running low.

• Admin-Focused Notifications: To ensure the right people are informed, these alerts are sent exclusively to Workspace Owners and Admins, allowing for immediate action on billing or top-ups.

How to Configure Your Alerts

Setting up your safety net is quick and easy:

1. Navigate to Settings: Go to your Workspace settings in the bottom left or account menu.
2. Select Notifications: Click on the Notifications & alerts tab in the sidebar.
3. Set Your Limits: Scroll down to the Credits email alerts configuration section. Enter the number of remaining credits at which you want to receive an email for both Generation and AI credits.
4. Save: Click Save changes to activate your alerts.

Say goodbye to unexpected production stops and enjoy total peace of mind managing your workspace!