Passwordless Login (App)

What is Passwordless Login?

Passwordless Login allows you to log into the mobile app without using a password.

Instead of entering a password, you receive a secure login link via email. Tapping the link automatically logs you into the app.

This feature helps:

• Reduce forgotten passwords
• Improve security
• Make logging in faster and easier

Who can use Passwordless Login?

Passwordless Login is available in the mobile app for:

• Basic members
• Premium members
• Corporate members

If you are a corporate member using Single Sign-On (SSO), you can also log in using your organisation’s login option.

Make sure your app is up to date

Before using Passwordless Login, please ensure you have the latest version of the app installed.

• Go to the App Store (iOS) or Google Play Store (Android)
• Search for CPDme Portfolio
• Update the app to the latest version

Passwordless Login will only work on the latest app version.

How to log in using Passwordless Login

Follow these steps:

1. Open the mobile app
2. On the welcome screen, tap Log In
3. Enter your registered email address
4. Select Send Login Link (Passwordless Login)
5. Open your email app
6. Tap the login link sent to your email
7. The app will automatically log you in

The login link is secure and expires after a short period (around 10 minutes).

I didn’t receive the login email

If you don’t see the email:

• Check your spam or junk folder
• Add our email address to your safe senders list
• Make sure you entered the correct registered email address

Can I still use a password?

Yes. Password login is still available.

To use a password instead:

1. On the login screen, look below the email field
2. Select Password Login
3. Enter your password
4. Tap Log In

Both login methods give you access to the same dashboard and features.

Is Passwordless Login secure?

Yes. Passwordless Login is designed to be highly secure:

• No passwords are stored or reused
• Login links expire automatically
• Access is tied to your registered email address

This reduces the risk of compromised passwords.

Will Passwordless Login be available on the dashboard?

Passwordless Login is currently available in the mobile app.

Still need help?

If you have trouble logging in or need assistance, please contact our support team via chat.