Product updates
Journeys
Feature

Access & Scheduling for External Forms

Georg avatar
Shared by Georg • March 10, 2026

You can now control who can submit external forms and when they close.

Use this to:

  • Open forms only during specific enrollment periods
  • Automatically close event registrations at a set time
  • Limit submissions per traveller or overall capacity
  • Display a custom message when the form is closed

Under the External form settings you'll find a new Access & Scheduling section with four options:

Close date -> Set a specific date and time when the form stops accepting submissions

One submission per traveller -> Prevent duplicate submissions by restricting to one per email address

Total response limit -> Cap the total number of submissions allowed

Custom closed message -> Write a message travellers will see once the form is no longer accepting responses