The Navigator, our AI journey builder, now runs on Claude Opus 4.8. On our full evaluation suite it completes 95.7% of cases correctly, up from 78.3%, while responding about 31% faster. This means better journeys from the same prompts, sooner.
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You can now edit any traveller field directly in the table, not just text. Click a cell and either pick from the list or edit the value on the spot. This makes fixing and updating traveller data much faster than opening the sidebar for each person.

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When you delete a branch in the journey builder, the confirmation now lists every action that goes with it and tells you whether they can be restored. This makes it much harder to lose work by accident.
Before

After

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You can now decide how the form link looks in the Send form notification email: a styled button, an inline text link, or the plain URL. A live preview shows exactly what your recipient will see while you set it up.
This makes your form emails look polished without leaving the journey builder.

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You can now set a default value on input fields when building an form (external forms and Send form actions). When a recipient receives the form, this field has already been filled out for them with an estimated answer, but they can change it if they see fit.
This makes it easier to guide respondents toward the common answer and cuts down on the typing they have to do.

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Fewer blank fields, fewer abandoned forms
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You can now connect the tools you already use straight from the App marketplace, no endpoint setup, no response mapping, no building from scratch. This makes it easier to get an integration running in seconds instead of hours.
βHow to use
You can find a list of available tools in two locations:
App marketplace under company settings
The App list in the Journey builder

π€You can also use the Navigator to use these integrations, regardless if they are connected or not.
βThe future
We already connect to many of the most used HR & Communication apps out there but we a very large list of things we are working on currently and in the near future.
If you want to voice your opinion on an integration that you feel like is important to you and is not in the current marketplace, simply send us a quick request.
Important to know!
Let us know if you have questions or feedback on this feature. π΅
You can now set conditions on form elements using data from the journey, not just answers from earlier in the same form. This makes it easier to show people only the questions that actually apply to them.
How to use
You use this like you would add any condition on to a form field but instead of selecting from the current form you select "From journey workflow".
There you can see all the data that you have access to and can create your conditions from that.
Here is an example for a use case where we only want the new employee to see parking options if they are in the Stockholm office.

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You can now pick exactly which weekdays form reminders are allowed to send. Choose any combination, weekdays only, never on weekends, or your own set, and any reminder that would land on a day you've switched off automatically moves to the next allowed day.

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You can now apply a date format anywhere you map a date in your actions and create your own formats to reuse across journeys. So a date can read one way in a contract and a completely different way when it's sent to another system, all from the same value.
When working with date fields, on the blue pills, you can now see a configuration section.

If you click on them you can select what date format will be used for this field when the action runs in the workflow.

Select between standardized date formats or create your own using our date format builder. π§

Great use cases
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You can now set default values in input fields when building forms. This makes it easier to pre-fill common answers and reduce friction in your customer interactions.

Great use cases
Important to know!
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