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AI Agents 🤖

Georg avatar
Shared by Georg • April 22, 2025

AI Agents bring a new level of flexibility and intelligence to your workflow automation, enabling you to effortlessly integrate AI-powered assistance exactly where you need it most.

This feature is quite sizable so we highly recommend looking at our in depth help article for this feature.

Why is this feature great?

  • Easily create reusable agent templates, specifying the AI model, knowledge base (via uploaded files), and structured output defaults, providing complete control over how your agents operate.
  • Once created, your custom agents seamlessly appear in the action menu when building journey workflows, ensuring easy access and swift deployment.
  • Deploy your agents exactly where and when you need them, placing AI-driven capabilities directly into the flow of your work.
  • Enjoy complete flexibility: you can customize individual agent actions without altering the original agent template, allowing precise adaptations to suit specific workflow requirements.
  • Leverage AI Agents across numerous workflow creation scenarios, including:

Why did we build this?

  • We developed AI Agents to address complex workflow scenarios, enabling AI to manage challenging, time-consuming tasks such as sifting through job applications, answering routine company questions, supporting customer service teams, and more.
  • Our goal is to simplify complexity, enhance productivity, and empower you to focus on strategic decisions and creative solutions.