Product updates

New trigger, meet Mailhook!

Georg avatar
Shared by Georg • May 26, 2026

You can now kick off a journey workflow just by sending an email to a specific e-mail address.

Add a Mailhook trigger to any journey and you get a unique trigger email address. Forward (or have a system send) an email to it, and Mailhook uses AI to pull the details you care about out of the email body, full name, email, plus any traveller or journey fields you define and starts the journey for that traveller automatically.

What you can do

  • Trigger by email. Each Mailhook has its own dedicated address — copy it once and you're done.
  • AI extracts the fields. Full Name and Email are picked up out of the box. Add more traveller or journey fields and write a short instruction telling the AI what to look for.
  • Test & Configure. Paste a sample email and Mailhook generates the extraction instructions for you — no prompt engineering required.
  • Conditions, duplicates, auto-start. Same options you're used to on other triggers.

Open any journey, add a trigger, pick Mailhook, and try it on a sample email, the Test / Configure button does most of the work.