We now offer support for customers with Enterprise SSO to automatically create, update, and delete Ambassify users based on the data in the customer's own user database (e.g., Active Directory.)
To make this work, the customer's end of the connection needs to support the SCIM protocol as well.
If you are interested in learning more about this feature, you can contact your Customer Success Manager.
We now also support sharing on Google Business. When this channel is enabled, members will be able to connect their Google Businesses to Ambassify and post updates on their Google listing straight from an Ambassify sharing campaign.
Customers who have AI features enabled will now be able to have their campaigns automatically translated from one language to another.
When you use the "Copy from another language" feature, you will be asked whether or not you want the texts to be translated.
Community members are now able to edit their own comments.
Do you have advocates that share content in more than one language? Or are you anticipating this in the future? Then be sure to check out this new feature update!
As an admin, you can now enable a setting on multilingual share campaigns that will allow your members to share in all languages the campaign offers, regardless of their profile language.
The members will be able to pick the language they want to share their content in within the campaign itself.
Want to learn more? Click here!
Our Ambassify messages have been updated to make it possible to turn regular links into deep links in our mobile app.
This is currently supported for links to community campaigns and the community homepage only, but we'll be working on adding support for more links in the future.
This means that when you add a link to a community campaign in an Ambassify message, and one of your members who has the Ambassify app (or your white label app) installed opens the link from the email app on their phone, the app will automatically open to show that campaign as opposed to the internet browser.
We will gradually enable this new feature for our customers over the next few weeks.
You can now use our AI-based generators to create default share messages for reshare campaigns.
You can read this article if you would like more information on our AI-based features.
Social share campaigns are now marked as completed for a member after they share on one channel.
This means the campaign will disappear from the "To-do"-based tabs after the first share, preventing them from clogging up those tabs for users that don't share on all channels.
Users can, of course, still share on multiple channels when they still have the campaign open, or they can go back to the campaign later by going to the "All" tab.
Contacts (and advocates) visiting our landing pages can now edit their Ambassify profiles through the new user dropdown at the top right of the screen.
Managers are now able to choose between three visual types when setting up a campaign:
- Single image: this is the classic option we've supported since day one
- Slideshow of images: lets you upload a few images, which will be shown in a slideshow format on the community
- Video: lets you upload a video that will play on the community.
The choice can be made in the campaign builder's sidebar and is the same for all languages of your campaign:
Both new types require a fallback image for use where the richer display isn't supported, e.g., in emails.
For slideshows, we automatically select the first one (this is customizable), but for videos, you'll need to either manually upload one or select one from the thumbnails we generate.
Some notes on how these visuals behave in the community:
Slideshows:
- Don't automatically cycle through the images.
- On mobile phones (web and app), users can swipe through the images.
- Users get arrow buttons on the desktop to navigate through the images.
Videos:
- Automatically start playing when they become visible in the user's feed and stop when the user has scrolled past them.
- Automatically start playing when the user opens a detail view.
- Plays muted in the feed.
- Plays with sound on details pages in the mobile app.
- Plays muted on detail pages on the web. Users can still enable the sound on the video themselves.
Note: Users on an older version of the mobile app will see the fallback image mentioned above until they've updated the mobile app.