Latest News from the Ambassify team
New feature

Export to Excel

Elise avatar
Shared by Elise • September 28, 2023

When exporting members, interactions, reporting, etc., from Ambassify, you can choose whether to export to CSV or Excel.

New feature

Filter on bounced members

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Shared by Elise • September 28, 2023

You can now list all members that are on our bounce list using the new "Email bounced" filter at Members:

When you click on the member you also see more information on the bounce reason:

New feature

Random selection of default share message

Elise avatar
Shared by Elise • September 28, 2023

When you add more than one default share message, the frontend will randomly select which one is chosen initially when a member shares the content. This is to help get more varied content onto social media in case your members never go through the possible messages and always share the content as it is.

New feature

Descriptive names for reporting exports

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Shared by Elise • September 08, 2023

When you download it, exports from reporting pages will now get a more descriptive name containing the report's name and selected date range.

New feature

New workflow: notify members of fulfilled reward requests

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Shared by Elise • September 08, 2023

This new workflow automatically emails members whenever one of their reward requests is changed to the status "fulfilled." This happens when the admin user marks the reward as "done." 🤩

You can also preview the different workflows in the settings, workflows.

If you'd like to activate workflows, you can find the information to do so here.

New feature

Media validation on share campaigns

Elise avatar
Shared by Elise • September 08, 2023

When you create a Social Share Campaign, our system will now automatically verify that the images and videos you plan to share are compliant with the specifications of the selected social media networks. This validation process will help prevent any unexpected issues when your content goes live.

You can find the details about image and video sizes here.

New feature

Share campaign links

Laurens avatar
Shared by Laurens • August 10, 2023

If you want to share a campaign with your members you can now also them the QR code or URL found behind the "Share Campaign" button. These will open the campaign in the community, either in the mobile app, if installed, or in a browser. Click here to find out more.

New feature

Effects

Laurens avatar
Shared by Laurens • August 10, 2023

It's now possible to define "effects" on campaign interactions and reward fulfillment. An effect lets you define the real-life effect of an action within the Ambassify platform.

Examples:

  • Interacting on a campaign that asks you to join a blood drive, could have the effect that every interaction is equivalent to donating 47cl of blood.
  • When a request for a reward that says your company will donate €50 to Greenpeace every time it's claimed, gets fulfilled, this would be the equivalent of donating €50 to Greenpeace

Want to find out more? Check out this help article!

New feature

Admins can see all campaigns in the community

Elise avatar
Shared by Elise • August 01, 2023

We have disabled audience filtering for Admin users (Managers, Administrators) when they open the community (on the web version and in the mobile app), so they can now see all campaigns just like they can in the administration panel.

Improvement

See pending and handled reward requests on the web community

Elise avatar
Shared by Elise • July 24, 2023

The community on the web version now shows users their pending and handled reward requests, just like we already did in the mobile app.