What’s new

Downtime templates now include an assignment creation policy so you can decide per template whether starting downtime should automatically create an assignment.

Assignment creation policy options

In Assignment configuration, you can choose:

• Inherit — uses the policy from Downtime Settings
• Create — creates an assignment when downtime starts (blocking downtime)
• Do not create — no assignment is created (non-blocking downtime)

When to use it

• Use Create for critical downtime that should generate tracked work and notifications
• Use Do not create for informational downtime you don’t want to trigger assignments
• Use Inherit to keep templates aligned with your global default

Quick setup

1. Open a Downtime template
2. Go to Assignment configuration
3. Pick an assignment creation policy
4. If you choose Create, fill in the assignment details (definition, assignee, etc.)
5. Click Ok