Bezala - Latest updates

Hi SEPA integration users: action is required by 15.11,

Action is required by 15.11 (15th of November)
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What is required from you:

We urge you to add City (Postal Office) and Country behind users by 15.11. If the user address is not inserted we will assume that the City and Country is the same as the company address. If neither the user nor the company address is not added by 15.11, then the SEPA payments will fail.
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​Why this is required:
This is a mandatory update coming from the SEPA standard
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​What Bezala will do:
We have already added Ctry (company country) to the SEPA files and will add TwnNm (when it exist) to the SEPA files starting 25.9. We will also start blocking payments (leave expenses in queue) starting 15.11 if we don't have the company or user address, and send an email to the user asking them to add it to Bezala.
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The address can already be added via our API: API documentation and via our user interface.

If you are using a CSV based HR integration you can add the following new columns to the CSV, and we will read them to bezala: "street", "postal code", "city", "country". HR integrations that we Bezala manages (ex HiBob) will automatically have the addresses updated.

HR admin role

A new role called “HR admin” has been added to Bezala. With this role you can:

• Edit time entry settings
• View and edit users’ SSNs
• Manage users’ time entries, absences and paid leaves
• View time entry reports

The functions mentioned above have been removed from the “Manager” and “Accountant” roles.

Mileage thresholds

Bezala now supports mileage thresholds. In practice, this means you can define that the unit value of the mileage allowance decreases once a specified annual mileage threshold is reached for an individual user.

We have released two new AI features in Bezala:

Policy Control Agent monitors receipts in real time

The Policy Control Agent automatically checks receipts as soon as they are submitted to the system. It detects personal purchases, tips, minibar charges, and incorrect purchase types, and leaves comments directly on the receipt. With broader permissions, the agent can make changes to the receipt form based on the instructions it has been given.
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Instructions for setting up the Policy Control Agent

AI detects the country of purchase and automates VAT handling

When an employee adds a receipt to the Bezala, the AI automatically detects the VAT percentage and country of purchase. For purchases made abroad, the VAT field is automatically set to either Purchases Abroad (EU) or Purchases Abroad (Non-EU). This only works if the purchase type selected for the receipt does not have a default VAT, so we recommend removing default VAT settings especially from purchase types used for foreign purchases.
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In cases where the VAT should be something other than what was detected from the receipt image – such as entertainment expenses – we recommend using the travel policy agent, which can automatically correct VAT selections based on the instructions it has been given.
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Combined with VAT code mapping, the automatic detection of VAT percentage and country of purchase also automates VAT code assignment, significantly reducing the manual work involved in VAT handling.
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Instructions for VAT code mapping
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We recommend enabling both features. Together they significantly streamline Bezala-related work for both expense review and VAT handling. Accounting firms are encouraged to activate the features for their clients as well.

Hi Bezala users,

We released our Gmail™ Add-on for automatic receipt forwarding earlier this year, and today we shipped a major upgrade to how it detects receipts.

The add-on now looks for actual payment evidence — things like card numbers, total amounts, VAT lines, and invoice numbers — instead of just receipt-related words. This means far fewer non-receipt emails (newsletters, notifications) get forwarded, while real receipts are caught more reliably. Even an email that just says "receipt attached" with a PDF now gets picked up.

We also extended detection to all major European languages, so receipts in French, Spanish, Italian, Dutch, Polish, Portuguese, Estonian, and Danish are now recognized alongside Finnish, Swedish, Norwegian, German, and English.

Finally, we added a Scan now button — if you just received a receipt and don't want to wait for the hourly automatic scan, open the Bezala sidebar in Gmail and scan immediately.

You can find the add-on on the Google Workspace Marketplace.

Gmail™ is a trademark of Google LLC.

“Quantity” field has been added to the reward form. This feature makes it easy to request compensation for multiple days using the same form.

Hi Bezala managers,

We are continuously developing our newest feature, Time & Attendance. Our latest update will help you plan vacations for your team.

We are happy to report that managers can now select several employees in the Absence tab’s employee filter to compare absences for multiple employees at the same time.

Simply click on the employees who should not be on vacation at the same time to make your team’s vacation calendar even easier to manage.

Hi Bezala Manager role users,

we can now happily report that our new Action Log feature is live:

1. Click main menu ==> Accounting Reports

2. Click the “Action Log”-tab.

The Action Log displays timestamps of most actions taken related to expenses and users, from 13th of July 2026 forward.
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Read more details about the feature here: Action Log | Bezala Help Center

YEL deductions from rewards
It is now possible to deduct the employer’s health insurance contribution from the rewards entered into Bezala.

Splitting per diems to multiple cost centers

In Bezala's browser version, it is now possible to allocate a per diem claim to multiple cost centers.

It is now possible to send transactions from Bezala to Procountor as “approved,” meaning that the created purchase invoices and memo vouchers no longer necessarily need to be approved in Procountor.

To enable this setting, go to Company settings -> Reimbursement & Accounting -> Voucher settings -> check "Automatically approve transactions" and click "Save".

• The message created by the SEPA file for the bank statement will be as follows (in the company’s language): "Travel and expense reimbursements [date] [company name]", e.g. “Travel and expense reimbursements 28.4.2026 Company Ltd”.
• If the receipt form has a yellow credit card icon on it:

1. The tooltip of the icon & an additional info text under the amount field will show the original purchase price from the credit card statement row corresponding to the receipt
2. It's possible to update to price on the receipt form to the one on the corresponding credit card bill row either by clicking on the cog icon and selecting "Update price from Credit Card Bill" or clicking on the "Use bill price" link under the amount field