New at Mobaro
Checklists
Product update

Switch Locations for In-Progress Checklists

Logan avatar
Shared by Logan • February 26, 2024

Hi there,

Our team has released a new feature update for working with Checklists within the mobile app by allowing Users to switch between applicable Locations while working on an active Checklists

To utilize this new feature, you will need to be working within a Checklist that is available to be completed at two or more Locations or Assets.

To switch Locations or Assets, while in an active Checklists, click the hamburger menu, then click on the listed Location. You will then be presented with a list of applicable Locations or Assets you can switch progress to.

That's it! Stay tuned for more improvements and updates coming to your Mobaro platform throughout the year.

Assignments
New feature

Introducing the New Timesheets Feature – Track and Manage Time with Ease!

Logan avatar
Shared by Logan • January 10, 2024

Hi there,

We're thrilled to announce a significant addition to our platform – the Timesheets feature. This new functionality allows end-users to input and track time for Assignments effortlessly, enhancing both the mobile app and backend application experience.

Key Features of the Timesheets Addition:

  • Effortless Time Tracking: Users can now log their time directly through the system. Whether you're on the go using the mobile app or at your desk using the backend application, time tracking is now more accessible and efficient than ever.
  • Customizable Timesheet Entries: Super Users have the ability to create customizable Timesheet Entry Types via the Configuration tab. This flexibility allows for a more tailored approach to time tracking, catering to the specific needs of your operations.
  • Seamless Integration: The Timesheets feature is designed to integrate smoothly with your existing workflow, ensuring a user-friendly experience without disrupting your current processes.

Exciting Upcoming Developments:

  • Approval and Overview Functionality: In the near future, Super Users will gain the ability to approve timesheets and view them through a dedicated Timesheet page. This added layer of oversight ensures accuracy and accountability in time tracking.
  • Extended Support for Checklists: We are also working on extending timesheet tracking capabilities to Checklists. This upcoming feature will provide a more comprehensive view of time management across various operational aspects.

Getting Started:

  • Simple and Intuitive: Getting started with the new Timesheets feature is straightforward. Super Users can begin by setting up the customizable Timesheet Entry Types, ensuring the system aligns perfectly with your operational requirements.
  • Stay Tuned for More: Keep an eye out for the upcoming approval and Checklist integration features, which will further enhance your time management capabilities on our platform.

We're excited to see how the Timesheets feature transforms your time management and operational efficiency. Your feedback is invaluable to us, and we look forward to hearing about your experiences with this new addition.

Checklists
Feature update

New Feature Alert for Mobaro Users: Enhanced Visibility with Customizable Checklist Columns

Logan avatar
Shared by Logan • January 10, 2024

Hi there,

We're excited to bring you yet another improvement to the Mobaro experience: the ability to toggle on additional informative columns in the checklist overview on the Mobaro backend. This enhancement is designed to offer you a more comprehensive and tailored view of your checklists, making your operations more efficient and informed.

Enhanced Overview Features:

  • Customizable Columns: You now have the option to add new columns to your checklist overview. These columns can display a variety of useful information, such as checklist categories, checklist folders, and whether a checklist requires download prior to first use, among others.
  • Tailored to Your Needs: With this new functionality, you can customize the overview to suit your specific operational needs, ensuring that the most relevant information is always at your fingertips.

Easy Activation:

  • Simple Toggle On Feature: Enabling these new columns is effortless. Just use the settings cogwheel located on the main page of the checklist section in the Mobaro backend. A few clicks and you can have all the additional information displayed.
  • Flexible and User-Friendly: This feature is designed to be as user-friendly as possible, allowing you to toggle the visibility of these columns as per your requirement. Whether you need detailed insights for a comprehensive audit or a streamlined view for quick checks, the control is in your hands.

We believe that this update will significantly enhance your operational oversight and provide a more adaptable and efficient user experience in the Mobaro system.


RideOps
Checklists
New feature

Exciting Update for RideOps Users! Introducing Photo Questions in Your Checklists

Logan avatar
Shared by Logan • January 10, 2024

Hi there,

We're thrilled to announce a significant enhancement to the RideOps experience: the introduction of Photo Questions in your pre- and post-opening checklists. This new feature is designed to streamline your operations and enhance the efficiency of your RideOps checklists.

How It Works:

  • Integration of Photo Question Element: You can now incorporate a 'Photo Question' element directly into your existing pre- and post-opening RideOps checklists. This seamless integration allows for a more interactive and detailed approach to your operational procedures.
  • Utilizing Device Capabilities: With this update, operators have the flexibility to use their device's camera or select images from the gallery, depending on the setup of your checklist. This flexibility ensures that your team can quickly and effectively document necessary details, leading to more accurate and efficient operations.

Getting Started:

  • Simple Activation: Enabling this feature is straightforward. Just add the 'Photo Question' element to the relevant sections of your pre- and post-opening checklists within the RideOps platform.
  • Compatibility Check: To ensure a smooth and trouble-free experience with this new feature, please verify that your RideOps-enabled tablets are updated to version 4853 or later. This update is crucial for maintaining compatibility and accessing the full range of new functionalities.

We believe this update will significantly enhance your operational capabilities and provide a more comprehensive and user-friendly experience for RideOps users.

New feature
Users / User Groups

Periodically Remind Users of the Currently Logged in User

Logan avatar
Shared by Logan • August 15, 2023

Hi there,

We're delighted to introduce a new feature that allows for the activation of reminders to currently logged-in users. This functionality is particularly beneficial for organizations that share devices.

Essentially, this feature displays the identity of the user currently utilizing the system. Subsequently, users have the choice to seamlessly continue their ongoing session or to perform a logout, followed by logging back in as themselves.

This feature's availability is contingent upon your organization's configuration settings. If you're interested in implementing this feature, we kindly request your involvement by clicking the provided link and providing the necessary information. Please be aware that feature activation requests must originate from a Super User or a designated Main Account contact.

RideOps
New feature

Introducing Notes and Downtime Templates

Logan avatar
Shared by Logan • June 09, 2023

Hi there! RideOps operator are now able to easily register Notes and Downtimes with the new template system.

The addition of these templates will allow administrators create ride- and organization-specific Notes and Downtime templates to allow for easier registration and creation of Notes and Downtimes within RideOps.

You can begin creating Downtime Templates by going to Configuration and clicking 'Downtime' and start creating Note Templates by going to Configuration and clicking 'RideOps'.

Product update
RideOps

RideOps version 4524

Logan avatar
Shared by Logan • April 03, 2023

RideOps version 4524 introduces a vast amount of improvements and customizations organizations can add to their current setup.

Pop-out Modal for RideOps setup

To help get a better overview of each location's setup in RideOps, we have improved the setup flow of RideOps to have a pop out window which will allow you to overview all information at once.

Define a minimum time between dispatches

You are now able to add in a buffer time between dispatches that lock the dispatch grid for x-seconds to ensure operators are not duplicating or falsifying dispatch information.

Lock down RideOps settings centrally

You can now lock down specific settings per-location via the RideOps Settings modal. These settings include:

  • Inputting (changing) throughput and dispatch information when closing a location
  • Showing/hiding the queue time and dispatch widget
  • Defining which version of the dispatch widget is shown (Grid vs. Spinner)
  • Defining the maximum riders per dispatch (when using the Spinner dispatch widget)
  • Defining the number direction for the dispatch grid (ascending vs. descending)

Customized 'Not ready for operation' text

You are now able to create a write custom messages shown to operators for locations that are not ready for operation per-location.

Define a User's ability to operate easily

Super Users can now directly define where a user can be an Operator from the User edit window.

New feature
Widgets
Dashboards
Downtime

Lag time metrics added to operational widgets

Logan avatar
Shared by Logan • March 08, 2023

The latest version of the Operational History Details and Location Operational History widgets include the ability to see and compare lag time with downtime turnovers.

This will allow users to be able to see the computed time between a downtime's resolution and the Open function from either the operational logging panel or the RideOps application. This in turn allows you to calculate time between a maintenance handover of the attraction and the operational lag time.

To ensure downtimes that span multiple days do not affect these metrics, these widgets require a Lag Time Threshold to be defined to ensure outliers or incorrect data is not logged.